You Auto Know

The Official Blog of the Paul Miller Autogroup
  • Seven Simple Tips to Winterize Your Car

    1/27/2017 4:57:34 PM - by JP Miller

    Winter in Kentucky is unpredictable at best. It can be icy on Saturday, warm and sunny on Sunday, and then snow a foot and a half overnight without warning. It’s all too easy to get stuck with a car that won’t start on a frigid morning. To save you time and to save your car, here are our top seven ways to winterize your car, courtesy of our top-notch service departments and the team at Fortune Collision Centre!

    Check your wipers.

    Wipers are the only thing making sure you can still see in front of you. Winter can take a toll on wipers, which have to deal with ice, slush, snow, and road salt, so make sure yours are in good condition and replace them if necessary. 

    Make sure you have plenty of washer fluid.

    Washer fluid is good for more than just getting dust off your windows. You can use it to clean off a windshield full of grimy road spray, and to melt a little bit of ice or powdery snow. Make sure you’re prepared for anything and have plenty of fluid in your car. It helps to have washer fluid that has low-temperature protection, too, so it’s less likely to freeze when it’s cold out.

    Keep your gas tank full.

    This one may seem like common sense, but keep at least a half tank of gas in your car when the temperatures drop. It helps reduce moisture inside your car so nothing freezes, and it’ll ensure that you don’t end up with a car that won’t start on a cold morning.

    Ensure your belts are in good shape.

    Your belts can deteriorate when the weather gets colder, making operation of your car more difficult and more dangerous. Pop the hood and make sure your belts are intact and going strong--you don’t want to get stranded with a broken belt! If you’re unsure of what to look for, swing by our service department and they can check your belts for you.

    Check your battery life!

    The battery is one of the most important parts of your car--you’re not going to get far without it. When winter temperatures drop, the cells in your battery can die. It’s best to let a professional check your battery. Give us a call and we'll get you in to check your voltage and your Cold Cranking Amps (CCAs), which tell us how much power you have to start your car in cold mornings. If it’s less that 70% of what the battery advertises, we’d highly recommend getting a new one before you end up with a non-starting car.

    Make sure your tires have plenty of tread.

    This one is vital, especially if you tend to drive on roads that don’t get plowed. Tire tread helps your car grip the road, and it can get worn down over time. The minimum safe tread depth is 2/32 of an inch, and there’s an easy way to check to see if you’re above or below the threshold. Place a penny between the tread ribs on your tire. Turn it upside down so Lincoln’s head points down into the tread. If the top of his head disappears between the treads, you’re still in good shape. If you can still see his entire head, it’s time to come see us to get a new tire. Be sure to check all four!

    Keep supplies in your trunk.

    We hope you never end up stuck on the side of the road at any time of year, but it pays to be prepared. Make sure you have an emergency kit to keep yourself safe and warm while you wait for a tow truck or roadside assistance! We recommend including a blanket, water, jumper cables, a flashlight with extra batteries, a first-aid kit, flares or roadside reflectors, and an ice scraper--plus, of course, some non-perishable snacks like granola bars. With any luck, you’ll never have to use it, but if you do end up stranded in the winter, you’ll be glad you have it!

    If you follow these tips, you can make sure your car is as prepared as it can be for whatever Kentucky winter throws your way. You can always swing by our service departments or any Fortune Collision Centre to get your car checked out and fully prepared for winter driving.

    Stay safe and drive happy out there!

  • Family Safety Day and the Ford Escape

    10/14/2016 4:22:10 PM - by JP Miller

    Here at Paul Miller Ford, we’re all about supporting our community. We’ve done it for the past three generations, and we’re dedicated to continuing that legacy for future generations as well. That’s why we just celebrated our second Family Safety Day on October 1st.

    Last year’s inaugural Family Safety Day was a great success, and we were thrilled to have the support of our city. This year’s event was bigger and better, and I was so pleased to see the great number of vendors and local causes who came together to serve Lexington’s families.

    We cleared out our showroom and parking lot to make way for this year’s activities, and we had so many! Inside the showroom, everyone got a goodie bag at registration. Families learned about crime prevention and building positive relationships between police officers and the community at the Police Activities League booth. They could get biometric fingerprint and palm scans at Next Generation Child Safety; learn about preventing distracted driving with the LifeSaver App; explore home safety with Bates Security; experience drunk driving googles with the Kentucky State Police; and meet the author of the Safety Safari children’s book. Our showroom could barely fit everyone, but it was great to see such an incredible turnout. We welcomed over 250 attendees of all ages to our campus over the course of the afternoon—that’s a pretty big Saturday, even for us! 

    Outside the showroom, kids could explore a fire truck and a police car while meeting some of the first responders keeping our community safe. The Lexington Fire Department also brought their kid-friendly fire safety trailer, which simulated a house fire (complete with smoke!) so families could learn how to safely leave a burning building. Safe Kids Fayette County gave away 50 booster seats for free and taught children and parents about vehicle safety as a whole. And, of course, we had the Kentucky Strong BBQ truck providing free lunches to all attendees.

    We also had a Ford Escape set up for booster seat demonstrations. We needed a vehicle for the demos and the Escape was a natural choice. The 2017 Escape earned the highest five-star safety rating from the National Highway Traffic Safety Administration, with five stars in front and crash side tests and four stars in the rollover crash test. The Insurance Institute for Highway Safety gives the Escape its highest rating for side impacts, rear crash protection, and roof strength. 

    The Escape also comes with a variety of standard safety features, including antilock disc brakes, traction and stability control (perfect for driving in unpredictable Kentucky weather), front-seat side airbags, a driver’s knee airbag, and side curtain airbags. A rearview camera, blind spot mirrors, and Ford’s MyKey, which enables owners to set electronic parameters for younger drivers, also come standard. On top of all that, the Escape is built in Kentucky, making it a great vehicle for our Family Safety Day demonstration and a great choice for any Kentucky family.

    I’m so proud that our dealership came together to make another successful Family Safety Day happen. When Mayor Jim Gray declared Saturday the second annual Paul Miller Ford Family Safety Day here in Lexington, it reminded me why we give back to our community—because protecting the next generation is the most important thing we can do. 

  • The Story Behind the Shoes: Why I bought 50 pairs of sneakers for my sales staff

    6/7/2016 7:30:09 AM - by JP Miller

    Several weeks ago, I decided to buy shoes for my sales teams. A lot of shoes.

    This might strike some people as strange, but for me, it’s just another way to take care of our employees and in turn they take care of our customers.

    I believe in the difference a good pair of shoes can make. I’m on my feet just about all day, every day, so a pair of well-made, well-fitted, comfortable shoes is vital. Why do I move around so much? Part of it is because our campus is big—27 acres in total. And while I’m running around, helping out and attending meetings at our different dealerships, it’s nothing compared to what our sales teams do. We’re coming up on a busy time of year. We’re seeing more repeat customers than ever, and I know that everyone is going to be up and moving around a lot over the next few months. I know the difference good shoes make for me—why not provide that for my sales team?

    So that’s exactly what I did.

    I knew I wanted to get the best, and I wanted to support another local business in the process. That’s why the first thing I did was visit John’s Run Walk Shop, a locally-owned shoe store that’s been part of the Lexington community since 1978. They’re the experts when it comes to footwear. I told their salesperson that I wanted to buy about 50 pairs of shoes; he said he’d go get his manager. (Apparently they don’t have a lot of people walking in and asking for several dozen pairs at once—who knew?) I asked if they could help fit our sales employees with new running shoes; and being the accommodating folks they are, they said of course.

    It took a fair amount of planning—we’re not a small dealership, after all, and bringing enough shoe styles and sizes to find the perfect fit for everyone on our sales team meant essentially building a pop-up shop in the middle of our showroom. It took about two weeks to get everything together, but we finally unloaded several hundred pairs of shoes in our Ford showroom and I channeled my inner Oprah—“You get new running shoes! And you get new running shoes! Everyone gets new running shoes!”


    It took a few tries for the message to sink in, but once the team from John’s started getting everyone fitted, the sales crew finally realized what was going on. The surprise and delight on their faces was the highlight of my month.


    Now that we’re all rocking our new footwear, we’ll be able to serve our customers even better.  Our sales teams won’t hesitate to run across a lot to find the exact vehicle a customer is looking for, or head over to another one of our dealerships if a customer’s needs would be better met by another of our brands. Because the sales team now has their perfect fit, they can help our customers find theirs. We’re focused on helping our customers drive happy through extraordinary service; new shoes and happy feet are just one way I can help make that happen.   


    9/3/2014 3:59:18 PM - by JP Miller

    The 2014 Ford C-MAX Hybrid has been named a Top Safety Pick by the Insurance Institute for Highway Safety for the second consecutive year.

    The organization performed multiple crash tests on C-MAX Hybrid, resulting in a “good” rating in side crash, roof strength, restraint and seating evaluations.

    “Ford takes the safety of our customers very seriously,” said Steve Kenner, global director, Ford Automotive Safety Office. “We are proud C-MAX Hybrid has achieved a Top Safety Pick from the Insurance Institute for Highway Safety.”

    Standard C-MAX Hybrid safety equipment includes MyKey®, AdvanceTrac® with Roll Stability Control™, driver and passenger airbags, front seat-mounted side-impact airbags, safety canopy system, SOS Post Crash Alert System™ and a tire pressure monitoring system.

    Available driver-assist features include a rearview camera, active park assist, forward sensing system, reverse sensing system and rain-sensing wipers.

    The 2014 C-MAX has best-in-class passenger volume with 99.7 cubic feet. It also has class-exclusive features such as SmartGauge® with EcoGuide, integrated blind spot mirrors, Active Grille Shutters, dual-zone automatic temperature control and Easy Fuel® capless fuel filler. Available class-exclusive features include leather-trimmed seats and a hands-free liftgate.

    Learn more at:

  • Ford Lane-Keeping Assist Technology Protects Drivers

    7/3/2014 2:56:42 PM - by JP Miller

    At Ford, Safety is one of the four pillars that form the bedrock of the brand. As your driver’s education instructor probably warned on your first day behind the wheel, the most important aspect of safe driving is keeping the car between the lines. On the tight expressways and parkways, surrounded by semis and large vehicles, that’s often easier said than done.

    The Lane-Keeping System, available in select 2015 Ford vehicles, like the Fusion, Explorer and Taurus, includes both the lane-keeping alert and the lane-keeping aid.

    A camera mounted behind the windshield watches road lane markings to determine vehicle position and detect a lane departure. The system can operate during the day or night. Lane-keeping alert warns you through a series of steering wheel vibrations, which mimic a rumble strip, should the system detect an unintentional lane departure. Lane-keeping aid actively applies steering torque, which alerts you to direct your vehicle back into the target lane should the system detect an unintended lane departure.

    New technology, such as this, is why Ford remains a safety leader. In fact, the company has more Top Safety Picks from the Insurance Institute for Highway Safety as well as U.S. Government Five-Star Ratings of any automaker.

    Learn more at: